How to reset your password at Model-Universe.com

Introduction:

Forgetting a password can be a common occurrence, but at Model Universe, we've made it easy for you to regain access to your account. If you're having trouble logging in or just need to reset your password for security reasons, this guide will walk you through the process step by step.

Step 1: Navigate to the Login Page

• Start by visiting model-universe.com.
• Click on the 'My Account' or 'Login' button typically located at the top of the homepage on tablets & desktop, or in the submenu on a phone.

Step 2: Access the Password Reset Option

• Under the login fields, look for a link that says "Lost your password?" or "Forgot Password?"
• Click this link to be directed to the password reset page.

Step 3: Enter Your Email Address

• Once on the password reset page, you'll be prompted to enter the email address associated with your account.
• Make sure to enter the email address you used when registering your account.

Step 4: Check Your Email

• After submitting your email, check your inbox for a password reset email from Model-Universe.com. This email typically arrives within a few minutes, so if you don't see it, check your spam or junk folder.
• Open the email and click on the link provided to reset your password.

Step 5: Create a New Password

• The link will take you to a secure section of our website where you can set a new password.
• Choose a strong password that is difficult for others to guess, ideally a mix of letters, numbers, and special characters.
• Enter your new password into the fields provided and confirm it.

Step 6: Log In With Your New Password

• Once your new password is set, return to the Login page.
• Enter your email and the new password you just created.
• Click 'Login' to access your account with your new password.

Troubleshooting Tips:

• Not Receiving Emails?: Ensure you're checking the same email account that's registered with your Model-Universe.com account. Also, check your spam or junk mail folder.
• Technical Issues?: If the reset link isn't working or if you're encountering other technical issues, contact our support team directly at support@model-universe.com for assistance.

Security Tips:

• Regularly updating your password is a good practice for maintaining the security of your account.
• Avoid using simple sequences or easily guessed passwords like "password123."
• Never share your password with others.

Need Further Assistance?

If you encounter any issues during the password reset process or have any questions, our customer support team is here to help. Contact us at support@model-universe.com, and we'll assist you as soon as possible.