How to order from Model-Universe.com

Step 1: Browse Our Collection

• Find Your Model: Start by navigating through our extensive collection of models. You can use the search bar to look for specific items or browse categories to find what you're looking for.
• View Details: Click on the product you're interested in to see more details, including price, scale, and description.

Step 2: Add to Cart

• Select Quantity: Once you've found the model you want, choose the quantity and any other necessary options (such as color or size, if applicable).
• Add to Basket: Click the "Add to Basket" button to place the item in your shopping cart.

Step 3: Review Your Basket

• Access Basket: Click on the basket icon at the top right corner of the page to view your selected items.
• Make Adjustments: Here, you can change quantities or remove items if needed. Ensure everything is correct before proceeding.

Step 4: Proceed to Checkout

• Checkout: Once you're ready to purchase, click the "Proceed to Checkout" or "Checkout" button.
• Guest Checkout or Register: You can either continue as a guest or create an account for faster future checkouts and order tracking.

Step 5: Enter Your Details

• Billing Information: Fill in your billing details, including name, address, and contact information.
• Shipping Information: If your shipping address differs from your billing address, specify this and provide the relevant details.

Step 6: Choose Payment Method

• Select Payment: Choose your preferred payment method. We accept various payments, including Credit Card, PayPal, and Amazon Pay, Apple Pay, Google Pay and Klarna. For international orders, currency conversion will be handled by your payment provider.
• Enter Payment Information: Enter your payment details on our secured platform.

Step 7: Review and Confirm

• Order Summary: Review your order, including items, shipping, and payment method.
• Apply Discount Codes: If you have a discount code, click "Have a promo code? Click Here" and enter your code in the field that appears.
• Place Your Order: After ensuring all details are correct, click the "Place Order" button to complete the transaction.

Step 8: Order Confirmation

• Confirmation Email: Once your order is successfully placed, you will receive an order confirmation email with all the details and a receipt.
• Track Your Order: If you've created an account, you can log in at any time to view and track your orders. We will also notify you of tracking information by email.

Need Help?

If you encounter any issues or have questions at any point during your shopping experience, please don't hesitate to contact our customer service team. We're here to help ensure a smooth and enjoyable shopping process.